We want you to be satisfied with your purchase. If you experience any issue with your order, please review the following policy:
- Exchanges are accepted within 3 days of delivery provided the item is unused, in its original condition, and has all original tags and packaging.
- Items that have been worn, washed, damaged, or have had their tags removed are not eligible for exchange or refund.
- Sale, clearance, and promotional items are not eligible for refund or exchange unless they have a manufacturing defect.
- If you receive an incorrect item or an item with a manufacturing defect, we will cover the shipping costs for the exchange.
- For exchanges due to size, color, or personal preference, the customer is responsible for any shipping costs.
- Refunds are only provided if a replacement item is unavailable or if the issue was caused by our error or a manufacturing defect.
For any exchange or refund request, please contact us within the specified period through our available customer support channels.